1. Who We Are
At ByLocals (“we,” “us,” or “our”), we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.bylocals.gr (the “Site”).

2. Who You Are
“You” or “your” refers to any individual accessing or using our website or services, including visitors, customers, and newsletter subscribers.

3. Legal Basis for Processing Your Data
We process your data in accordance with:

General Data Protection Regulation (GDPR) – EU Regulation 2016/679

Greek Law 4624/2019 (implementing GDPR)

We rely on these legal bases:

Contractual Necessity – to manage your bookings.

Consent – for marketing, cookies, and analytics.

Legal Obligation – to comply with accounting, tax, and legal regulations.

Legitimate Interest – to improve our services and detect misuse.

4. What Personal Data We Collect
When you interact with our Site, we may collect:

Full name

Email address and phone number

Travel or booking details (dates, preferences, number of people)

Your messages or other data submitted via contact forms

IP address, browser type, and usage data (via cookies and analytics tools)

5. How We Use Your Information
We use your data to:

Organize and manage your travel bookings

Communicate with you about your trip or inquiries

Improve our services and website functionality

Send you marketing updates (only with your consent)

Comply with legal obligations

6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Some cookies are essential for website functionality; others (analytics or advertising) require your explicit consent.

Types of Cookies Used:

Essential Cookies: Needed for basic site functions.

Analytics Cookies: (e.g., Google Analytics) Help us understand site traffic and performance.

Marketing Cookies: (e.g., Google Ads, Meta Pixel) Show you relevant ads.

You can manage cookie settings via your browser and opt out of personalized ads via:

Google Ads Settings: adssettings.google.com

Facebook Ad Preferences: facebook.com/adpreferences

7. Data Retention
We retain personal data only as long as necessary:

Booking and communication data: up to 6 years (for tax/legal purposes)

Marketing data: until you withdraw consent

Cookies: as per each cookie’s lifespan (see our Cookie Policy)

8. Third-Party Disclosure and Data Transfers
We may share your data with trusted third parties to provide our services:

Tour operators, booking platforms

Hosting providers, email delivery tools, and analytics services

Payment processors

Some data may be processed outside the EU. In such cases, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or transfer to countries with adequate protection levels recognized by the European Commission.

9. Your Privacy Rights (Under GDPR)
You have the right to:

Access your personal data

Correct inaccurate or incomplete information

Delete your data (“right to be forgotten”)

Restrict or object to processing

Withdraw consent at any time

Request data portability in a commonly used format

To exercise any of your rights, email us at [email protected]

10. Security Measures
We use industry-standard security measures (HTTPS, limited-access servers, encrypted databases) to protect your personal data.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of the Site constitutes your acceptance of the updated terms.

12. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact:

ByLocals

Email: [email protected]

Website: www.bylocals.gr